A national training solutions provider.
First Response Training has been established since 1997 and has become one of the UK’s leading training solution providers. We deliver a portfolio of over 170 different courses to in excess of 75,000 delegates per year. Our aim is to be perceived as a national complete training solutions provider delivering a quality product.
We have extensive experience in consistently providing quality services across all sectors, including large contracts. Unlike our competitors, we have a dedicated account management team focussed on building relationships and delivering value for our clients. Our approach has meant we now have a stable base of business delivered at a high margin, with 80% of our annual revenue is from repeat business.
The breadth of our course offering and choice of delivery methods is unique in the market, and we are the only provider that can offer clients from almost any sector a holistic solution to all their health and safety requirements. We are constantly looking to provide value to our clients. This is why we have multiple delivery methods: direct classroom-based provision, distance learning, and e-learning. Our innovative live online classrooms are another unique differential from other providers. Our range of solutions allows us to tailor our approach to meet all of our clients’ requirements.
At First Response, we have a culture of excellence. We have four key areas of specialism: workplace training, early years, health and social care, and consultancy. Our unique curriculum team ensure that all of our courses meet current legislative requirements and continue to develop new courses that can be tailored to meet individual client needs. Our core team of full-time trainers and consultants is also a key differential from our competitors. All of our trainers and consultants undergo a continuous quality assurance process to ensure our delivery meets the high standards of both us and our clients.
We are positioned for ambitious growth over the next five years. By continuing to establish ourselves as a professional and expert training solutions provider, we can both continue to drive our culture of excellence and identify and capture opportunities in an increasingly competitive market.